“In life and business, relationships are important – but they are empty unless they are established and based upon trust.” Horst Schulze – legendary luxury hotelier.
First and foremost, we are in the relationship business. We connect with our manufacturers, resellers, and end users to develop positive relationships. The genesis of it can start with a face-to-face conversation, a phone call, a video conference, or even an interaction via social media ending with a new relationship.
We value our relationships. Relationships build trust. Once trust is built we create a history of shared experiences which enables both parties to work more effectively and efficiently together.
Stephen Covey captured the value exceptionally well in his book The Speed of Trust. Stephen Covey uncovers the very basis of the new global economy and he shows how trust and the speed at which it is established with clients, employees, and constituents is the essential ingredient for any high performance successful organization.
Our founding president of Midwest Resource Group, Ed Glass often spoke about the value of relationships stating “With all things being equal, people buy from people they like. And with all things not being equal, people still buy from people they like.”